Travel & Holidays

How AccessAble takes the chance out of going out

AccessAble is a FREE website and app that was born out of the desire to take the chance out of going out. To end all the phone calls, the Googling, the stress, the frustration – to get the answers to all those accessibility questions. 

It gives disabled people, carers and those who just want to know a bit more about accessibility the information to decide if a place will work for them. How does it do this? AccessAble reveals all…

Locations visited in person

Our surveyors visit everywhere we list in person, collecting 100s of pieces of information. This includes:

  • door widths
  • hearing loops
  • accessible toilets
  • facilities for assistance dogs
  • parking spaces
  • background music.

And why do we do this? Because we know that information about these areas can make all the difference to someone’s experience.

It can be the difference between a great day out or a ruined trip. A stress-free appointment or a missed one. The difference between sticking with what you know or trying something new.

Our team of 35 trained surveyors work every week from Belfast to Suffolk, Bristol to Glasgow to collect the information disabled people and carers tell us is important.

We assess everything from hotels to stadiums, high street shops to hospitals, universities to open spaces and everything in between.

We check every accessible toilet, measure every door, take 100s of photos every day because accessibility information is not a ‘nice to have’.

It’s essential.

Accessibility information you can trust

Once all the information has been collected, it is thoroughly checked before being published on our website and app, which everyone can use for FREE. Take a look at how it works…

Accessibility information you can trust

Once all the information has been collected, it is thoroughly checked before being published on our website and app, which everyone can use for FREE.

But the story doesn’t end there.

Every year we call more than 70,000 venues to check if their access has changed. If it has, our surveyors go back and check it out, before we update our Access Guides.

It’s loads of work, but it is our commitment to anyone who uses our service, because we know that accessibility information needs to be detailed, accurate and up to date.

We check accessibility because you’ve told us to

And how do we decide what information we collect and what our priorities should be? We ask YOU.

We attend 100s of events a year to get feedback from disabled people and carers on what we can do better and what we can do next. 

Want to find out more? Hear it from the people we met at the latest Naidex event.

So, check out our AccessAble website and download our app for free from the Apple Store or Google Play Store.

Join us on our journey to take the chance out of going out. Let’s #KnowMoreGoMore.

By AccessAble

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